💰 Pricing

All pricing is provided as an estimate before service begins.

Final costs may vary based on condition, size, and level of soiling.

Any changes will always be communicated and approved before additional work is performed.

Transparent quotes • No surprises • Honest communication

💳 Payments

Payment is due immediately upon completion of service.

Accepted Payment Methods:  

🟩 Cash App  

💵 Cash  

🔵 Venmo  

🟦 PayPal  

✍️ Checks (accepted, but cash or digital payment preferred)

Services are not considered complete until payment has been received in full.

🔒 Deposits (When Required)

A deposit may be required for:

• Larger jobs

• Multiple‑item appointments

• Long‑distance travel

• High‑demand scheduling times

Deposit Details:  

✔ Applied toward your total service cost

✔ Secures your appointment time

✔ Missed appointments or late cancellations may result in forfeiture

This ensures fair scheduling and reliable availability for all clients.

📅 Cancellations & Rescheduling

Please provide at least 24 hours’ notice for cancellations or rescheduling.

Short‑notice cancellations may result in a fee or deposit loss depending on the situation.

Respectful scheduling • Flexible options • Clear communication

🚪 Customer Access & Preparation

Customers are responsible for providing clear access to the items being cleaned.

Please remove personal belongings from the work area before service begins.

FreshStart Upholstery Cleaning is not responsible for delays caused by inaccessible or unprepared spaces.

📸 Photo & Video Documentation

To protect both the customer and FreshStart Upholstery Cleaning, photos and/or videos will be taken before and after each service.

This documentation helps prevent:

• False claims of damage

• Denial of completed work

• Payment disputes

These images may also be used for advertising, website content, or social media unless the customer opts out.

Customers may decline media usage by checking the opt‑out box on the Google Form.

If the box is not checked, permission is considered granted.

Transparency • Protection • Professional documentation

✨ Results & Expectations

We aim for the best possible cleaning results, but some stains, wear, or fabric damage may be permanent.

While we use professional techniques, complete stain removal cannot be guaranteed.

Cleaned areas may remain slightly damp for up to 3 hours after service.

Professional care • Honest results • Safe cleaning methods

💬 Satisfaction Policy

Your satisfaction matters.

If you’re not happy with the results, please contact us within 24 hours so we can review the issue.

Re‑cleaning may be offered at our discretion depending on the situation.

Customer‑first approach • Responsive support • Quality assurance

⚠️ Liability

FreshStart Upholstery Cleaning is not responsible for:

• Pre‑existing damage

• Weakened fabric

• Color fading

• Material deterioration that becomes visible during or after cleaning

Customers assume responsibility for any fragile or delicate items.

Professional transparency • Safe handling • Honest communication